Due to high-level order volumes and having to reduce the amount of staff allowed in the warehouse at any time, we have had to make some changes. We apologise for this, it's not something we would usually do but our staff are struggling under customer requests and it slows our processes down.
Please note -
By agreeing to these terms and conditions you understand the following -
No changes can be made to your order once confirmed. We can not add, remove or adjust your order.
Please ensure the address is correct BEFORE you confirm your order. We are not responsible for address mistakes.
Our same day dispatch is currently not running. Orders are taking between 1-4 days to be processed.
Express orders do have priority but we CAN NOT guarantee they will be sent the same day
If you have any issues with your order, we kindly ask that you send an email and be respectful. 99% of our amazing customers are very understanding but the staff do get abusive emails and phone calls. This is not ok, they are doing their best!
Please allow up to 24 hours for a reply. Our social team on Facebook and Instagram do not have access to the online order system and can not help you.
Art Shed is working around the clock to get your art supplies to you. We ask for your patience and understanding during this very trying time.
Thank you for supporting a small family business
Stay safe and stay creative!
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.