Shipping, Payment & Satisfaction Guarantee
* PLEASE NOTE: During Sale Periods and Lockdown Periods the Shipping Guarantee does not apply. Further information on dispatch delays can be viewed here: https://mailchi.mp/artshedonline.com.au/covid-19updates
SAME DAY SHIPPING
Orders placed before 11 am are packed and sent out on the same day! For more detailed terms of this policy visit this page >
Express - We offer Express post on all our products - orders MUST be placed before 11 am to be shipped the same day.
Please note - If in the event an item is out of stock, our staff will contact you via email.
Same-day shipping does not mean same-day delivery, delivery times vary depending on your postcode.
We know you want your items as soon as possible, so Art Shed Online have partnered with Australia Post and Star Track Express to deliver your parcel fast and efficiently!
The majority of our items are sent via Australia Post eParcel which has tracking information. With this service, Australia Post will attempt delivery of your item and if there is no one at home, they will leave a collection card so you can collect the parcel from your local post office.
Large items are sent via Star Track Express. The couriers will attempt a delivery to your street address and if there is no one at home, they will leave a card so you can arrange a more suitable delivery time.
For more shipping information including the differences between our postage options click here
Art Shed Online’s 100% satisfaction 28 day returns policy
We believe that in order to have the best possible online shopping experience, our customers should be able to return our products. If you are not 100% satisfied with your purchase, you can return your order to us for a Store Credit, excluding postage.
All we ask is that you send the items back to us unused, undamaged and in the original packaging, in a re-salable condition.
Once your return is received and inspected by us, your store credit will be processed and made available on your Art Shed Online Account.
It's that easy!
For more information on our returns policy click here
To make it easy to get your products, Art Shed Online accept the following payment methods:
Credit Card, Paypal, Direct Deposit and Afterpay