Delivery & Returns


 
ALL orders placed before 11am on a weekday guarantee same day shipping!


Express - We offer express postage on all our products - orders MUST be placed before 11am to be shipped the same day.


NOTE - If in the event an item is out of stock one of our team members will contact you straight away. 
Same day shipping does not mean same day delivery, delivery times vary depending on your postcode.
We ship from our Melbourne Store directly to you so you get your Art Supplies as soon as possible.

 

Estimated Delivery Periods - Australia Post

VIC      2 - 4 days*
NSW    4 - 6 days*
QLD     4 - 6 days*
SA        2 - 4 days*
TAS      2 - 4 days*
WA       5 - 10 days*
NT        5 - 10  days*
 

please note - days* refers to business days/working days therefore does not account for weekends.
 

For more detailed information on delivery times to your specific region please check the Australia Post Website.
 

 

We know you want your Art Supplies in your hot little hand as soon as possible so Art Shed Online have partnered with Australia Post and Star Track express to deliver your parcel fast and efficiently.
The majority of our items are sent via Australia Post eParcel which has tracking information. With this service, Australia Post will attempt delivery of your item and if there is no one at home, they will leave a collection card so you can collect the parcel from your local post office.
Larger items are sent via Star Track Express. The couriers will attempt delivery to your street address and if there is no one at home, they will leave a card so you can arrange a more suitable delivery time.
 
 
What are the different postage options?

 

Eparcel Standard - This is the most commonly used postage method, we have a good deal with Australia Post and therefore are able to pass on those rates to you. The rates are calculated based on the size and weight of the items ordered.
 

Eparcel Express - Need your parcel to arrive tomorrow? Choose Express Post for simple and cost-effective next business day delivery. Next business day delivery within the Express Post delivery network and fastest possible delivery to other areas.
 
NOTE - All express orders must be placed by 11am to be sent same day. Art Shed can not guarantee next day delivery – once the parcel has been sent, it is in Australia Post’s hands and delivery periods to certain regions can vary.
 
 
How do I track my parcel?
Once your parcel has been sent, you will receive tracking information via email. You can also log into your account and find the tracking number there.