Art Shed click and collect

*Store Pick Up is an available delivery option for Victorian Customers Only.

We are offering click and collect from our store at 475 Warrigal Road Moorabbin. Simply shop online, add your postcode to the shipping calculator in your cart, and our 2 click & collect options will appear!

Priority Click & Collect - $5

This express service option will ensure your order is ready for collection within 1-3 hours between Monday-Friday. You will be notified via email or phone when your order is ready for collection. Cut off time for same-day service is 3 pm on a weekday, place your order by 3pm and collect by 5pm.

Standard Click & Collect- FREE

Contactless Pick up from our Moorabbin store- you will be notified via email or phone when your order is ready for collection. Allow 1-3 business days for your order to be processed. 

Click & Collect Returns & exchanges

 

*COVID-19 VICTORIAN LOCKDOWN NOTICE

Unfortunately, due to COVID-19 restrictions, we are only allowed to have customers on site who are picking up a click and collect order.  As such, we are unable to offer a direct exchange for Click and Collect Purchases, and goods can only be returned for store credit via Post.

 

Change of mind returns for click and collect purchases are eligible for store credit if the item is returned within 28 days of purchase. 

If you wish to return your click & collect purchase to our store this can be done between 9 AM - 5 PM Monday - Friday. Please note our in-store team cannot process a store credit on the spot and you may have to wait 24 hours for the credit to be organised by our online team following return inspection. 

Art Shed Online cannot be held liable for damage to or the loss of items being returned. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. We recommend using a registered post service to return your goods so that tracking can be used, and insuring high-value items that you return for a change of mind. If the item is not received by us, you will not be eligible for a credit or exchange.

If your returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address. The original postage and the return postage costs will not be reimbursed for a change of mind return.

Priority Click & Collect: The $5 fee for priority click and collect is a processing fee that fast-tracks your order to the front of the click & collect line.. Please note the $5 Priority Click & Collect Fee is non-refundable for change of mind.

 

Terms & Conditions

  • Please allow 1-3 business days for the preparation of your order for Pick Up. Please note if you arrive before you receive the confirmation email that your order is ready for collection, your order will not be ready to collect.
  • You will be notified via email when your order is ready to collect. Please keep an eye on your spam/junk folder for this email.
  • Our Online team works Monday-Friday. Please contact them via email at customerservice@artshedonline.com.au or phone (1300 785 406) with any questions. 
  • Pickups are only available during store business hours. 9 - 5 pm Monday - Saturday
  • Orders must be collected from the store within 4 business days from date collection notification unless other arrangements have been made with the store. 
  • If you are unable to collect from the store within 4 business days please contact the store before placing the order, or elect to pay for the delivery of the order.
  • Once 4 business days have passed Art Shed staff will contact you about the collection of your order. Art Shed reserves the right to cancel and refund the full amount paid in the event an order is not collected.
  • Upon arriving in our store Carpark to collect your order please call our team on 9551 9271, and quote your name and order number, our team will bring the order out to you.