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Art Shed Online
  • AUSTRALIA'S NUMBER 1
    ART SUPPLIER
  • Over 60,000 happy
    customers

Art Shed Shipping Policy

 

 

SAME DAY SHIPPING

 

ALL orders placed before 11am guarantee same day shipping!

Express - We offer express postage on all our products - orders MUST be placed before 11am to be shipped the same day.

NOTE - If in the event an item is out of stock one of our team members  will contact you straight away. 

Same day shipping does not mean same day delivery, delivery times vary depending on your postcode.

We ship from the closest store to you so you get your Art Supplies as soon as possible.

 

For more information on delivery times please check the Australia Post Website here - our postcode is 3189. 

 

We know you want your Art Supplies in your hot little hand as soon as possible so Art Shed Online have partnered with Australia Post and Star Track express to deliver your parcel fast and efficient.

The majority of our items are sent via Australia Post eParcel which has tracking information. With this service, Australia Post will attempt delivery of your item and if there is no one at home, they will leave a collection card so you can collect the parcel from your local post office.

Larger items are sent via Star Track Express. The couriers will attempt delivery to your street address and if there is no one at home, they will leave a card so you can arrange a more suitable delivery time.

 

 

What are the different postage options?

 

When you go through the checkout you will come across different postage options.

 

Mates Rates – This is just a discounted postage rate because you live close to the store. Currently this is offered to Melbourne and the whole of Tasmania.Tasmania falls under one Australia Post zone. All parcels are still sent the same way as a normal Parcel Post.

 

Yay! Discounted Freight Rates – This is a discounted postage rate because we get a good deal with Australia Post for your postage zone and want to pass it on. All parcels are still sent the same way as a normal Parcel Post.

 

Australia Post (Parcel Post) – This is the normal everyday rate from Australia Post based on your parcels weight and dimensions.

 

Australia Post (Express Post) - Need your parcel to arrive tomorrow? Choose Express Post for simple and cost-effective next business day delivery. Next business day delivery within the Express Post delivery network and fastest possible delivery to other areas.

 

NOTE – All express orders must be placed by 11am to be sent same day. Art Shed can not guarantee next day delivery – once the parcel has been sent, it is in Australia Post’s hands.

 

 

How do i track my parcel?

Once your parcel has been sent, you will receive tracking information via email. You can also log into your account and find the tracking number there.